Important Policies
PRIVACY STATEMENT
This Privacy Statement sets forth the information gathering, use, and dissemination practices of Rainbow Valley Ranch in connection with the World Wide Web site located at www.rvfc.co . This Privacy Statement addresses Rainbow Valley Ranch practices regarding information collected only directly through or from the Site - it does not address or govern any information gathering, use, or dissemination practices related to information collected other than directly through or from the Site, including, without limitation, from or via telephone, facsimile, postal mail, personal delivery, or other or additional offline means or media. Rainbow Valley Ranch can be contacted by mail at (your mailing address), by phone at (Your Company Contact Phone Number), or by e-mail at: (your email address) .
1. Collection of Personal Information from Site Visitors
Rainbow Valley Ranch may collect or track (1) the home server domain names, e-mail addresses, type of client computer, files downloaded, search engine used, operating system, and type of Web browser of visitors to the Site, (2) the e-mail addresses of visitors that communicate with Rainbow Valley Ranch via e-mail, (3) information knowingly provided by the visitor in online forms, registration forms, surveys, e-mail, contest entries, and other online avenues (including, without limitation, demographic and personal profile data), and (4) aggregate and user-specific information regarding which pages Site visitors access. Rainbow Valley Ranch may place Internet cookies on visitors hard drives. Internet cookies save data about individual visitors, such as the visitors name, password, username, shopping cart, screen preferences, and the pages of a site viewed by the visitor.
When the visitor revisits the Site, Rainbow Valley Ranch may recognize the visitor by the Internet cookie and customize the visitors experience accordingly. Visitors may decline Internet cookies, if any, by using the appropriate feature of their Web client software, if available. Rainbow Valley Ranch also may use Web bugs to gather, store, and track certain information related to your visit to and activity on the Site. A Web bug is a file object, which can be a graphic image such as a transparent one pixel-by-one pixel graphics file, which is placed on a Web page or in an e-mail message to monitor user activity. A Web bug can gather, for example, the IP address of your computer, the time the Web page was viewed, and the type of browser used.
When a visitor performs a search with the Site, Rainbow Valley Ranch may record information identifying the visitor or linking the visitor to the search performed. Rainbow Valley Ranch may also record limited information for every search request and use that information to solve technical problems with the services available directly or indirectly in connection with the Site and to calculate overall usage statistics.
2. Use of Personal Data Collected
Personal data collected by Rainbow Valley Ranch may be used by Rainbow Valley Ranch for many reasons, for example, for editorial and feedback purposes, for marketing and promotional purposes, for a statistical analysis of users behavior, for product development, for content improvement, for fulfillment of a requested transaction or record keeping, or to customize the content and layout of the Site. Aggregate data on visitors home servers may be used for internal purposes, and individually identifying information, such as names, postal and e-mail addresses, phone numbers, and other personal information which visitors voluntarily provide to Rainbow Valley Ranch may be added to Rainbow Valley Ranch databases and used for future calls and mailings regarding Site updates, new products and services, and upcoming events. Rainbow Valley Ranch also may use Site visitor data to contact the Site visitors regarding account status and changes to the subscriber agreement, privacy statement, and any other policies or agreements relevant to Site visitors.
3. Disclosure of Personal Data to Third Parties
Aggregate data on visitors home servers WILL NOT be provided to third parties such as marketing firms, and individually identifying information, such as names, postal and e-mail addresses, phone numbers.
4. Security Measures
Rainbow Valley Ranch has implemented numerous security features to prevent the unauthorized release of or access to personal information. Please be advised, however, that the confidentiality of any communication or material transmitted to or from Rainbow Valley Ranch via this Site or e-mail cannot be guaranteed. Accordingly, Rainbow Valley Ranch is not responsible for the security of information transmitted via the Internet. Instead of communicating with Rainbow Valley Ranch via e-mail or the Internet, visitors can contact Rainbow Valley Ranch via postal mail, email, or telephone at the addresses or numbers above.
5. Opt-Out Right
Except as necessary for Rainbow Valley Ranch to provide the services, information, or products requested by a visitor, the visitor may opt out of having his or her personally identifiable information, which has been voluntarily provided to Rainbow Valley Ranch through an account registration, customer order, or electronic news or information subscription, prospectively retained by Rainbow Valley Ranch, used by Rainbow Valley Ranch for secondary purposes, or disclosed by Rainbow Valley Ranch to third parties by contacting Rainbow Valley Ranch via postal mail, e-mail, or telephone at the addresses set out above. (This does not apply to collection of the type of Web browser of the visitor to the Site or to information provided or collected that does not meet the above description.)
6. Access to and Ability to Correct Personal Data
Upon a visitors request via postal mail, e-mail, or phone, Rainbow Valley Ranch will provide to the visitor a summary of any personally identifiable information retained by Rainbow Valley Ranch regarding the visitor, which information has been voluntarily provided to Rainbow Valley Ranch through an account registration, customer order, or electronic news or information subscription. A visitor may modify, correct, change or update their personally identifiable information by contacting Rainbow Valley Ranch via postal mail, email, or telephone at the addresses or numbers above.
7. Right to Change Privacy Statement
Rainbow Valley Ranch may change this Privacy Statement at any time. Notice of any new or revised Privacy Statement, as well as the location of the new or revised statement, will be posted on the Site for at least 60 days after the change. It is the obligation of users visiting the Site before the change to learn of changes to the Privacy Statement since their last visit. Any change to this Privacy Statement shall be effective as to any visitor who has visited the Site before the change was made.
REFUND POLICY
All reservations at Rainbow Valley Ranch are subject to the following cancellation and refund terms. By booking a reservation, you agree to this policy.
Cancellation Window
Cancellations made more than 30 days prior to the scheduled arrival date may be eligible for a refund, minus any non-refundable fees (if applicable).
Cancellations made within 30 days of the scheduled arrival date are non-refundable.
No-Show Policy
Failure to arrive on the scheduled arrival date without prior notice (“no-show”) will result in forfeiture of the full reservation amount, and no refund will be issued.
Refund Method
Approved refunds (when applicable) will be issued only to the original form of payment used at the time of booking.
Refunds are processed within a reasonable timeframe and may take 5–10 business days to appear, depending on your financial institution.
Non-Refundable Payments
Any reservation cancelled within 30 days of arrival is strictly non-refundable, regardless of reason, including but not limited to weather, travel delays, personal circumstances, or changes in plans.
Chargebacks & Disputes
This policy is provided at the time of booking and must be acknowledged before payment is completed.
Chargebacks or payment disputes submitted in violation of this policy may be contested with the card issuer using booking records and policy acceptance confirmation.
Exceptions
Rainbow Valley Ranch reserves the right to make exceptions at its sole discretion in the event of extraordinary circumstances. Any such exception does not set precedent for future reservations.